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Zoom goes DOWN: Video conferencing app crashes around the world


Zoom is back online following an hour-long outage that left users worldwide unable to access the video conferencing app

  • According to outage tracker DownDetector, issues started at around 08:45 BST
  • Zoom users worldwide were affected by the outage
  • Of those who reported issues, 60 per cent said they were having issues joining conferences, while 30 per cent were struggling to start conferences


It’s the go-to video conferencing app for many people around the world, but it appears that Zoom crashed this morning. 

According to DownDetector, the issues started at around 08:45 BST, and affected users worldwide. 

While the reason for the outage remains unclear, of those who reported issues, 60 per cent said they were having issues joining conferences, while 30 per cent were struggling to start conferences. 

Meanwhile, 10 per cent said they were having problems logging in altogether. 

MailOnline has contacted Zoom for comment.  

It’s the go-to video conferencing app for many people around the world, but it appears that Zoom has crashed this morning

ZOOM ALTERNATIVES

  • GoToMeeting 
  • Google Hangouts Meet 
  • Zoho Meetings 
  • Join.me 
  • Cisco Webex Meetings 
  • BlueJeans 
  • TeamViewer 
  • Riot 
  • Jitsi Meet 
  • Hibox Discord

Zoom said on its Twitter account on Monday morning: ‘We are aware of a subset of customers experiencing errors while joining a live meeting. 

‘We are currently investigating and will provide updates as we have them. Apologies for any inconvenience.’

Zoom later said the issue had been resolved, about an hour and a half after the issues started affecting UK users.

‘We have resolved the issue causing a subset of customers to experience errors while joining a live meeting,’ it tweeted at 10:44 BST.  

‘We will continue to monitor and provide updates as we have them. Thanks for your patience.’ 

On Zoom’s online status page, the firm had listed its Zoom Meetings capability as having ‘degraded performance’, while all other services are ‘operational’.

One Zoom user tweeted that the platform ‘also has Monday blues’, while another said ‘We can’t get our Zoom to work at all!’

Twitter user @MikeJonesPhD, based in Canberra, Australia, said: ‘We’ve just tried about five different links from multiple accounts and can’t start a meeting!’ 

'Zoom also has Monday blues': The outage came as workers and students alike begin their working week

‘Zoom also has Monday blues’: The outage came as workers and students alike begin their working week

Another user said they can't get the platform to work at all. Zoom apologised for the outage and said it will provide updates 'as we have them'

Another user said they can’t get the platform to work at all. Zoom apologised for the outage and said it will provide updates ‘as we have them’

The issue affected Zoom Meetings, meaning links that let users join meetings weren't working

The issue affected Zoom Meetings, meaning links that let users join meetings weren’t working 

Australians had been plagued by problems on the platform early on Monday at the start of their working day, affecting locked-down workers and students. 

‘Is Zoom down for anyone else or is that just a ‘my school’ problem,’ wrote one student on Twitter.

‘Zoom down, emails down… how is everyone else’s Monday going?’ wrote another user.  

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