Entertainment

Netflix is BACK for thousands hit by an outage


Netflix is BACK: Streaming platform experienced slow or interrupted service for an hour that impact thousands of users worldwide

  • Netflix went down for thousands of users worldwide as of Monday 3pm ET
  • Many users were having issues with Netflix’s desktop website, followed by the app and some could not access the platform at all
  • Users were experiencing from slow service to none at all -depending on their location


Netflix is back online after experiencing an outage Monday that impacted thousands of users across the globe.

More than half of the issue reports cited issues with the streaming service’s website.

The outage hit around 3pm ET in the US, along with other countries like China, where it is used via VPN, Canada and many in Europe.

However, users were experiencing from slow service to none at all -depending on their location.

Although the service is back for a majority of Netflix customers, some users are still experiencing choppy service. 

Netflix is down for thousands across the globe, with more than half of reports stating issues with the streaming service’s website. The outage appears to have hit around 3pm ET in the US, along with other countries like China, Canada and many in Europe

Netflix was not loading properly on a Monday afternoon, forcing thousands who are still working from home to log out of their accounts and actually do work.

Many users were struggling with video streaming, some cannot watch their favorite shows in the app and  a small portion of customers cannot access the service at all.

It is not clear what impacted Monday’s outage. Down Detector, a website that monitors online services, showed more than 1,500 issue reports in the US alone at the peak of the outage.

However, about an hour after the reports took a dramatic dip to just a little over 500.  

Many customers flocked to Twitter to check if others were having issues with the streaming platform and to share their frustrations of the outage

Many customers flocked to Twitter to check if others were having issues with the streaming platform and to share their frustrations of the outage

However, Netflix's support site has shown no issues with the service - even though thousands reported issues with it

However, Netflix’s support site has shown no issues with the service – even though thousands reported issues with it

Many customers flocked to Twitter to check if others were having issues with the streaming platform and to share their frustrations of the outage.

However, Netflix’s support site has shown no issues with the service – even though thousands reported issues with it.

Users shared specific error codes on Down Detector, one being tvq-st-145, which means a network connectivity issue is preventing your device from reaching Netflix.

While others were seeing error code ui-113 that means there is information stored on the user’s device that needs to be refreshed in order for Netflix to work properly. 

Many users were struggling with video streaming, some cannot watch their favorite shows in the app (pictured) and a small portion of customers cannot access the service at all

Many users were struggling with video streaming, some cannot watch their favorite shows in the app (pictured) and a small portion of customers cannot access the service at all

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